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Extensis Reviews

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Overall Rating

5.0
9 Reviews
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About Extensis

Extensis.com offers a range of products and services focused on creative asset management and risk management. Their Creative Intelligence Suite includes Extensis Connect and Extensis Connect + Insight, which provide best-in-class font management, frictionless creative asset management, font usage and license compliance reporting capabilities, and creative risk management.

Extensis Connect simplifies and secures the management of fonts, font licenses, and the creative assets teams count on every day to deliver projects on time, and on budget. Connect + Insight’s Project Risk Scanning identifies font license risks within project files and offers steps for fixing any offending fonts before they’re made permanent mistakes that cost time, money, and heartache.

The suite also integrates with industry-leading creative software including the Adobe Creative Cloud and Google Fonts. It provides plentiful storage, allowing all fonts and assets to be kept in one central database, ensuring nothing is lost and everything is tracked.

In addition to these, Extensis also offers Project risk scanning, Font risk assessment reports, Storage per user, Auto-activation powered by Suitcase Fusion, License management, and Font usage and license compliance reporting. These services aim to enhance collaboration, increase efficiency, and provide creative risk management for teams half a world apart, or in the same room.

Extensis Pros & Cons

Pros of Extensis.com:

  • Centralized Asset Management: Extensis.com allows businesses to centralize and organize all digital assets, including photos, audio files, videos, animations, and fonts, making them easy to find and retrieve quickly.
  • Font Management: The platform provides intelligent font usage and license compliance reporting, helping libraries stay compliant and ensuring that fonts are properly licensed.
  • Project Risk Scanning: Extensis Connect + Insight includes Project Risk Scanning, which identifies font usage risks within projects before they reach production, providing suggested steps for resolution.
  • Real-time Collaboration: The tool offers real-time collaboration options, allowing teams to work together on creative projects seamlessly.
  • Integration with Creative Software: Extensis integrates effortlessly with industry-leading creative software, including Adobe Creative Cloud and Google Fonts, streamlining workflows and improving efficiency.
  • Time-saving and Improved Productivity: The platform helps users find their files quickly and efficiently, saving time and improving productivity.
  • Legal Compliance and Risk Reduction: Extensis ensures font license compliance, reducing legal risks and penalties.
  • Comprehensive Knowledge Base and Quality Customer Service: The platform offers a comprehensive knowledge base and quality customer service, providing support and solutions promptly.

Cons of Extensis.com:

  • Complex Interface for New Users: The interface can be complex for new users, requiring some time to get accustomed to its features.
  • Costly Compared to Other Source Managers: Extensis can be costly compared to other source managers, which might be a drawback for some businesses.
  • Limited Flexibility in Organization: The organization of sources is not very flexible, which might limit its adaptability to specific needs.
  • No Monthly Billing Option: The platform does not offer a monthly billing cycle, which might not be ideal for customers looking for short-term solutions.
  • Search Filters Could Be Improved: Some users have noted that the search filters could be improved for better functionality.

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Extensis Customer Reviews (9)

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Feb 13, 2023
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Extensis Customer’s Q&A

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Extensis Features and Benefits

Here are the key features and benefits of using Extensis.com:

Key Features:

  • Digital Asset Management: Storing, organizing, and retrieving content, including photos, audio files, videos, animations, and other digital assets.
  • Font Management: Time-saving feature that allows users to find the right font quickly without scrolling through endless lists.
  • Project Risk Scanning: Identifies font license risks within project files.
  • Reports & Analytics: Share Font Risk Assessment Reports with teams.
  • Integration: Syncs effortlessly with industry-leading creative software including the Adobe Creative Cloud and Google Fonts.

Key Benefits:

  • Time-saving and Improved Productivity: Helps users find their files quickly and efficiently.
  • Legal Compliance and Risk Reduction: Ensures font license compliance.
  • Improved Quality and Consistency of Visual Elements: Ensures consistency in branding and design projects.
  • Optimized Communication: Avoids duplication of efforts and fosters effective collaboration.
  • Resource Management: Saves system resources by activating fonts only when needed.

These features and benefits make Extensis.com a powerful tool for managing digital assets and fonts. It's designed to enhance collaboration, increase efficiency, and provide creative risk management for teams half a world apart, or in the same room.

Extensis Pricing

Extensis.com Pricing:

Extensis offers several pricing plans for its software, primarily through its Extensis Connect product. Here are the key details:

  • Connect:

    • Monthly: $12.50 per user per month
    • Yearly: $150 per user per year
    • Features include font license management, reporting, asset editing/tagging/sharing, integrations with Adobe Creative Cloud and Google Fonts, and 100GB storage per user.
  • Connect + Insight:

    • Monthly: $16.67 per user per month
    • Yearly: $200 per user per year
    • Includes all features of Connect plus project risk scanning, font risk assessment reports, and 1TB storage per user.

For more detailed information, you can visit the Extensis Pricing page on their website.

About extensis.com Payment Method?

At extensis.com, customers can add or change a payment method for their Extensis Connect and Connect Fonts subscriptions at any time. The accepted payment methods are credit card or PayPal. To change the payment method, customers need to go to the Subscriptions page and log in with their Extensis username and password. They then select Payment Method from the menu bar at the top of the page. To change the payment type, they click the "Change Payment Info" link. This opens up a new form that is partially filled out. If Credit Card is selected, customers enter their credit card details and click Save. If PayPal is selected and Save is clicked, customers will be directed to PayPal to finalize the payment process. Once the information is entered, this will be the new Default method of Payment. If there is an error, such as "Correct your Payment Information", there could be a fraud alert on the card. Customers are advised to contact their bank and ask about this if they see such an error or try another card or PayPal..

Extensis FAQs

FAQ

How To Open A Extensis Account?

To open an account on Extensis.com, follow these steps:

  1. Visit the Extensis.com website.
  2. Look for the Sign Up or Register button, usually located at the top right corner of the homepage.
  3. Click on the button and you'll be directed to a registration page.
  4. Fill in the required information such as your name, email address, and password.
  5. You may also need to agree to the terms of service and privacy policy of the website.
  6. After filling in all the information, click on the Submit or Create Account button.
  7. You'll receive a confirmation email to the email address you provided. Click on the link in the email to verify your account.
  8. Once your email is verified, your account is created and you can start using the services offered by Extensis.com.

Remember, each website may have slightly different registration processes, so it's always a good idea to look for any instructions or help guides on the website itself. If you encounter any issues, consider reaching out to their customer support for assistance.

FAQ

Extensis Alternatives

Here are the top alternatives to Extensis.com:

  1. Brandfolder
  2. Acquia DAM (Widen)
  3. PhotoShelter for Brands
  4. Bynder Webdam
  5. MerlinOne
  6. FontBase
  7. Font Book
  8. RightFont
  9. Typeface
  10. Monotype Fonts

These platforms offer similar services and are highly rated by users. They provide digital asset management, font management, and other related services. Each platform has its unique features and strengths, so it's recommended to explore each one to find the best fit for specific needs.

FAQ

Does Extensis have a free trial for its products?

Yes, Extensis offers free trials for its products, allowing users to test and evaluate the software before making a purchase.
FAQ

Does Extensis offer support for its products?

Yes, Extensis offers support for its products, including online resources, documentation, and customer service options.
FAQ

Does Extensis integrate with other creative tools and software?

Yes, Extensis offers integrations with a variety of creative tools and software, including Adobe Creative Cloud, Microsoft Office, and Google Workspace.
FAQ

Is Extensis available for both Mac and Windows platforms?

Yes, Extensis offers its products for both Mac and Windows platforms, allowing users to choose the best solution for their needs.
FAQ

What is the pricing for Extensis products?

The pricing for Extensis products varies depending on the product and the number of licenses needed. Contact Extensis for a quote and to learn more about pricing options.
FAQ

About extensis.com Popular Products and Services?

Extensis offers a range of products and services aimed at creative asset and risk management. The Extensis Connect manages fonts and other creative assets with intelligent font usage and license compliance reporting. This helps libraries stay in good graces and growing teams create more effectively.

Another product, Extensis Connect + Insight, adds Project Risk Scanning to the capabilities. It identifies font usage risks within projects before they get to production, provides suggested steps for resolution, and fixes files before they cause problems.

The company also offers a Creative Intelligence Suite that includes Extensis Connect and Extensis Connect + Insight. This suite provides best-in-class font management, frictionless creative asset management, font usage and license compliance reporting capabilities, and creative risk management.

Extensis has been in the business for 30 years and is trusted by the world's top agencies and most beloved brands. It manages 10M fonts and serves 300k daily users worldwide.

The company also provides resources like videos, blogs, and a resource library to help users understand font licensing and creative asset management better.

Please note that this information is based on the latest available data and may not be completely up-to-date..

FAQ

What is the contact information for Extensis?

The contact information for Extensis is as follows:

  • Global Headquarters in North America, United States: 6975 SW Sandburg Street, Suite 200, Portland, OR 97223-8089.
  • Phone number: 503-274-2020.
  • Email: marketing@extensishr.com.
  • Regional Headquarters:
    • Northeast HQ – New Jersey: 900 Route 9 N, Woodbridge, NJ, 07095.
    • Southeast HQ – Florida: 5405 Cypress Center Drive, Suite 300, Tampa, Florida 33609.
  • Offices:
    • New York: 28 Liberty St 42nd Floor, New York, NY 10005.
    • Tennessee: 725 Cool Springs Blvd., Suite 600, Franklin, TN 37067.
    • North Carolina: 160 Mine Lake Ct #200, Raleigh, NC 27615.
    • Georgia: 1201 Peachtree St NE, Atlanta, GA 30361.
    • Florida: 11760 US Highway One, Suite W506, Palm Beach Gardens, FL, 33408.

For more information, please visit the official Extensis website..

FAQ

How does Extensis Connect work with Adobe Creative Cloud?

Extensis Connect is a tool that can be used to manage Adobe Creative Cloud fonts. It supports auto-activation for Adobe After Effects, Adobe Illustrator, Adobe InCopy, Adobe InDesign, and Adobe Photoshop, for Adobe Creative Cloud 2021 and later. Extensis Connect also provides font panels that can be used directly within Photoshop, InDesign, and Illustrator. This tool is compatible with the Adobe Creative Cloud and other popular creative tools. It offers features like font recognition technology, collaboration, and font license compliance. Extensis Connect also supports sharing the right fonts and assets for any given project, so teams can collaborate effectively. It also has a feature called Project Risk Scanning that allows you to scan projects for font usage and font license risks before, during, and after production. This tool is designed to help maintain font license compliance, so creative operations run with less risk. It's a comprehensive tool that unites font management and digital asset management in one place.

FAQ

About extensis.com Prices and Cost?

The website extensis.com offers two main products: Extensis Connect and Extensis Connect + Insight. Extensis Connect is a Creative Asset Management tool priced at $150 per user per year, billed annually. It includes features such as Auto-Activation powered by Suitcase Fusion, Font License Management & Reporting, Asset Editing/Tagging/Sharing, Integrations with Adobe Creative Cloud and Google Fonts, Single Sign-On, and 100GB Storage per user.

On the other hand, Extensis Connect + Insight is a Creative Asset & Risk Management tool priced at $200 per user per year, billed annually. It includes all the features of Connect, plus Project Risk Scanning—import and scan projects for font usage and font license risks, Font Risk Assessment Reports, and 1TB Storage per user.

For large teams, they offer a customized version of Extensis Connect + Insight. The details, benefits, and pricing for this version are discussed upon contact. When purchasing annual licenses for Extensis solutions, they are valid for an entire year from the date of purchase. Licenses will automatically renew each year through the original method of payment. Users can easily add licenses or change their payment method at any time..

FAQ

How do I contact Extensis for a customized version of Connect + Insight?

To get a customized version of Connect + Insight, it's recommended to reach out to Extensis directly. Their technical support can be contacted for help. They have a ticket submission system for support inquiries. Their support hours are Monday-Friday, 7am-4pm PST/PDT for the United States and Monday-Friday, 8:30am-4:30pm GMT for Europe. They also offer Live Chat from 1:30am-3pm PST/PDT. It's also possible to find more information about Connect + Insight on their official website..

FAQ

How does Extensis Connect work?

Extensis Connect is a part of a Creative Intelligence Suite that empowers teams to manage fonts and creative assets. It helps maintain font license compliance, ensuring creative operations run with less risk. It offers font management and creative asset management.

For font management, it uses proprietary font recognition technology, which is highly accurate. It saves team time with spot-on auto-activation, font recommendations, and excellent Adobe compatibility.

For creative asset management, it allows users to store all creative imagery securely in the cloud with intelligent auto-tagging, making it effortless to find what they need.

It also facilitates collaboration by creating libraries of fonts and creative assets to share with the team, ensuring everyone is using the same, correct creative elements.

Moreover, it aids in font license compliance by bundling licensing info with fonts, thanks to reporting tools that help keep an eagle eye on compliance.

Extensis Connect unites font management and digital asset management in one place, securely, through single sign-on (SSO) and multifactor authentication capabilities. It has a cloud-based app and desktop software, syncing all the fonts between them. The tools are designed to cater to both individuals and all agency sizes.

FAQ

What is Extensis Connect?

Extensis Connect is a part of a Creative Intelligence Suite that empowers teams to manage fonts and creative assets. It provides reporting that helps maintain font license compliance, so creative operations run with less risk. It supports teams using the Adobe Creative Cloud and other popular creative tools. It offers creative asset management where logos, stock images, brand photos can be securely stored in the cloud with intelligent auto-tagging. It also provides font management with proprietary font recognition technology, auto-activation, font recommendations, and Adobe compatibility. It enables collaboration by creating libraries of fonts and creative assets to share with the team. It also ensures font license compliance with reporting tools that help keep an eye on compliance. Extensis Connect is a cloud-based font manager for organizing, finding, viewing, and using fonts. It can also track which fonts are used in creative software, making it a good option for designers. It is part of the evolving Creative Intelligence Suite that provides best-in-class font management, frictionless creative asset management, font usage and license compliance reporting capabilities, and creative risk management.

FAQ

extensis.com Return Policy?

Extensis has a Sales & Refund Policy. For Subscription Services for Software, the service begins as soon as the payment is processed. If a customer cancels within fourteen (14) days of the order, a full refund will be provided. However, if the cancellation occurs after fourteen (14) days from the date of purchase, the payment is non-refundable and the subscription services will continue until the end of the contracted term.

For Non-Subscription Software, the license begins as soon as the payment is processed. Extensis has a thirty (30) day return policy from the date of purchase on all non-subscription software that are licensed from Extensis. To initiate a return, customers need to contact Support directly. Once the return has been processed, the software’s serial number will be retired to prevent further use.

For Annual Service Agreements (ASA), the service will begin as soon as the payment is processed. If a customer cancels ASA within fourteen (14) days of the date of purchase, a full refund will be provided.

Unfortunately, no specific shipping policy was found. If the required information is not sufficient, please consider reaching out to Extensis directly for more detailed information.

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